FAQs
How long does delivery take?
Standard delivery across Pakistan typically takes 5–7 working days after your order is confirmed. Delivery times may vary slightly due to courier operations, public holidays, or unforeseen circumstances.
Can I pay cash on delivery?
Yes, when cash on delivery is turned on in checkout. The courier may call to confirm the order before they arrive.
How do I take it?
Each product page says how that one is meant to be used. Read that before you start, and stop if it does not suit you.
What is your return or refund policy?
We only accept claims for products that arrive damaged. If you receive a damaged item, please contact us within 48 hours of delivery with your order details and supporting photos. All claims are subject to verification and our Refund Policy.
Is this medicine?
Pause It is a wellness product, not a prescription and not a substitute for a doctor. If you are pregnant, on medication, or unsure, ask a clinician first.